Privacy Policy Statement
Last Updated (Wednesday, 07 March 2012 10:47)
Miracle Recreation Privacy Policy
Miracle Recreation Equipment Company (d/b/a Miracle Recreation), a division of PlayPower, Inc., respects your concerns about privacy and values its relationship with you. This Privacy Notice applies to the online practices of http://www.Miracle-recreation.com website. The Notice describes the types of information we collect, how we may use that information and with whom we may share it. Our Privacy Notice also describes the measures we take to protect the security of the information. We also tell you how you can reach us to update your contact information, remove your name from our mailing lists or get answers to questions you may have about our privacy practices at these sites.
Miracle Recreation has been awarded TRUSTe's Privacy Seal, signifying that this statement of privacy policy and practices has been reviewed by TRUSTe for compliance with TRUSTe's program requirements, including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe certification only covers information collected on www.miracle-recreation.com and does not cover information collected through sub-domains or other sites that may be owned by us.
INFORMATION WE COLLECT AND HOW WE USE IT
If you request information about our products (e.g. ordering a brochure, a catalogue or a magazine), we may ask you to provide details such as your name, e-mail address, telephone number, intended use of the relevant product, center of interests, etc. You also may choose to provide additional comments and requests. We, or the authorized dealer or distributor in your area, will use your details to send you the information you request and to communicate with you in the future about our products and services. If you do not wish to allow authorized dealers or distributors to contact you, please do not provide us with your information. We collect most of the information offline, and not through our website.
Product Registration
If you wish to register a product that you have ordered from us, we will ask for the Company name and order number in order to locate your record. We will ask for additional information such as your name, address and email address in order for us to contact you and so that you will be entered into our system should you ever need to submit the product for services.
Newsletters and Other Communications
From time to time, our site may offer online or offline newsletters and other communications about our products, services and promotions. To sign up, we will ask you for information such as your name, postal address and e-mail address. We, or the authorized dealer or distributor in your area, use the information to send you the communications you request and to communicate with you about our products and services.
Contact Us
If you e-mail the companies provided in the Contact Us page that are affiliated with Miracle Recreation, we will receive your e-mail address and any other information you choose to include in your e-mail to respond to your inquiry. If you choose to communicate with us through the "Contact Us Here" link on our websites, we may ask you for information such as your name, email address and telephone number so we can respond to your questions and comments. We, or the authorized dealer or distributor in your area, also may use the information you provide to evaluate the quality of our products and to communicate with you about our products and services.
Call Centers
You may choose to contact our call centers to order parts, contact customer service, or contact us with questions on our products and services. Depending on your request, we may ask for information such as your name, postal address, e-mail address, telephone number, product serial number and customer number. We use this information to provide you with the service and assistance you requested. We also may use the information to communicate with you about our products and services.
Feedback, Surveys or Contests
From time to time, we may ask you to participate in online surveys, solicitations or contests. Additional information requested may include contact information (such as e-mail address) and demographic information (such as number of family members and income ranges). Participation in surveys, solicitations or contests is completely voluntary. Therefore, you have a choice as to whether to disclose any information. We, or the authorized dealer or distributor in your area, will use the information provided to notify contest winners and award prizes, to monitor or improve the use of one or more sites or advertising, and to provide aggregated information for marketing analyses.
This information will be used to analyze your present and future needs related to our products, to communicate with you about our products and services, and to send you further notices, promotions, solicitations or brochures, and other marketing materials regarding our site, our products, and the services of our businesses and the businesses of our affiliates, business partners, or authorized dealers and distributors, unless we have been notified that you do not wish to be contacted for marketing concerns. Solicitations may take the form of mailings via U.S. mail or other couriers, or e-mail (if provided).
Public Forums
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at
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. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Social Media (Features) and Widgets:
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Videos and Photos
We may post photos and videos of products you have purchased along with the address of where these products are located. We obtain the customers consent prior to posting their video or photo along with their physical address. If you wish to have this information removed from your photo or video, please contact us at
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.
Customer Testimonials
We post customer testimonials on our website, which may contain personal information. We do obtain the customer’s consent, via e-mail, to post their name and testimonial prior to doing so. If you wish to request removal of your personal information from your testimonial, please email us at
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.
Locate A Dealer or Distributor
You may want to locate a dealer or distributor near you by completing a "find a dealer" request form. We ask you for information such as your first and last name, full postal address and telephone number. We use this information to locate a dealer near you, to evaluate your need and to give you the best and most relevant service. We, or the authorized dealer or distributor in your area, also may use the information to communicate with you about our products and services.
Ask for a Quote
Before purchasing one of our products, you may want to ask for a quote. We ask for certain information such as name, e-mail address, full postal address, telephone number, etc. We will use this information to create the quote and to send it to you. We, or the authorized dealer or distributor in your area, may also use this information to communicate with you in the future about our products and services.
Careers
We may include a link to our resume alias to apply for a job with Miracle Recreation and submit your resume and other information, such as your name, contact information and job history. We use the information you submit to evaluate your interest in employment and to contact you regarding possible employment.
Other Features
We offer consumers and customers various features on our websites for their information and enjoyment, which we may change from time to time. We may ask you to submit certain personal information so we, or the authorized dealer or distributor in your area, may use this information to provide you with these features or to communicate with you in the future about our products and services.
Other Uses of Information
We may use the personal information you provide for internal purposes. These purposes include administration, data analytics and compliance with our legal obligations, policies and procedures.
INFORMATION WE COLLECT BY AUTOMATTED MEANS
We collect certain information by automated means when you visit our websites, such as how many users visited our sites and the pages accessed. By collecting this information, we learn how to best tailor our websites to our visitors. We collect this information through various means such as "cookies" and "web beacons." We may collect IP addresses, as explained below.
Cookies
Like many companies, we use "cookies" on our websites. Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor, and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We do not link the information we store in cookies to any personal information you submit while on our site.
The use of cookies by third parties is not covered by our privacy policy. We do not have access or control over these cookies.
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our website features.
Web Beacons
Certain pages on our websites contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs), which may be set by us or our third party tracking utility companies. These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. We do not tie the information gathered by clear GIFs to our customers’ personal information.
IP Addresses
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our websites, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what regions of the world our website visitors come. We also may use this information to enhance our websites.
INFORMATION WE SHARE
We do not sell or otherwise disclose information about our website visitors, except as described herein. We may share the information you provide among our subsidiaries and affiliates, and with PlayPower business partners, such as our joint marketing partners and dealers and distributors of our products, so that they may: send marketing emails to you; provide you services on our behalf, such as the sale of a product or service; process payments; and ship products. If you wish to opt-out of such information sharing for marketing purposes, please contact us at
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or that third party directly. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
In addition, we may disclose information about you (i) if we are required to do so by law, such as to comply with a subpoena or similar legal process, (ii) to law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, (iv) if it is necessary to protect the vital interests of the a person, or (v) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If you are a California resident, you may ask us to refrain from sharing your information with third parties and among our affiliates for their marketing purposes, if the affiliates are separate legal entities. Please tell us your preference by contacting us as indicated in the "How to Contact Us" section of this Notice.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
LINKS TO OTHER SITES
Our websites may provide links to other websites for your convenience and information. These websites may operate independently from this site. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not part of this site, we are not responsible for their content, any use of the sites, or the privacy practices of the sites.
HOW WE PROTECT PERSONAL INFORMATION
We maintain administrative, technical and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide on our websites. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
INFORMATION WE TRANSFER
Websites to which this Privacy Notice applies are United States-based websites and are subject to United States law. We may transfer the personal information we collect on this site to other countries where we do business, which may not have the same data protection laws as the country in which you reside. When we transfer your information to other countries, we will protect that information as described here, even though a given country may not have the same privacy and data protection laws as the country in which you reside.
CANADA AND OTHER INTERNATIONAL JURISDICTIONS
This Privacy Policy also applies to citizens of Canada and other international jurisdictions not otherwise specifically covered by the jurisdiction-specific policies, except where the provisions of this Privacy Policy and the Canadian Policy cannot be construed consistently, then the provisions of the Canadian Policy will govern. Click here to view our Canadian Privacy Policy in English and French.
ACCESS AND CORRECTION
We provide website visitors with reasonable access to personal information they provide through our sites and the ability to review, delete inaccuracies, and correct it, as applicable. To do so, please email us at
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. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your information. We will respond to your access request within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at
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. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
UPDATES TO OUR PRIVACY NOTICE
We may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
YOUR CHOICES - HOW TO CONTACT US
If you would like to update your contact information or preferences, have your information removed from our mailing lists, or no longer receive newsletters, marketing e-mails resulting from information collected via product registration cards or other sources, please follow the unsubscribe link located at the bottom of each newsletter or marketing email or please contact:
Miracle Recreation Equipment Company
878 HWY 60
Monett, MO 65708
Phone: 417-235-2223
Attn:Alissa Jones - Marketing Coordinator
E-mail:
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